Product Quality and Customer Service are exceptional! After unboxing, I found a forklift had poked through the box and dented one side of the large lift/support arm. I contacted Mega Slam, sent them a couple of pictures of the damage, and they immediately sent me a replacement at no charge!  I highly recommend this company. I bought my MegasSlam 60 in 2019. I'm in the Midwest so, hot/cold, freeze/thaw weather conditions. Honestly, the entire unit looks pretty much as good as the day I put it in, save the ball marks on the glass backboard! Even the bumper/cushion/nylon or vinyl jacket that surrounds the large vertical column of the goal is still in great condition. The unit is totally Heavy Duty! Paint job is also HD. Nuts and bolts are properly sized high-quality and show no signs of rust, wear or weathering. This is one of those purchases that I can still feel good about, years later!

Our hoop was relatively easy to assemble, is incredibly sturdy, and it a ton of fun to play on! Our kids will enjoy it for many years to come.

This is one solid hoop! It was purchased for our son's 7th birthday, and we wanted something that he could grown with. Therefore having a solid product with adjustability that can withstand the elements was important. It has a great stance and posture and can easily be used inside a gym. The ball deflects of the Backboard as you would expect in a pro style hoop. The Rim is very solid, however rebound off of misses were a little strong. We had upgraded to the 180* two way flex Rim. I think you can adjust the reflection on the rim though. As far as elevating and lower the backboard, SUPER EASY! I could literally use one finger. The product is very sturdy and hence VERY HEAVY (the manufacturer mentions this several times, take heed lol). Only complaint would be coordinating delivery. We live on a single road, that is not very busy, however there are limitations apparently for the carrier and were they are able to deliver (cannot impede traffic). We've had several large deliveries, from vehicles to cabinets with no problems, however, I can understand the Megaslam just wanted to ensure a complete delivery with no complications. Fortunately, I was able to make arrangements with a friend (have a plan and back up). Other wise we are happy with this product.